How Mtandao Academy collects, uses, and protects personal information.
Website: https://www.mtandaoacademy.ac.tz
At Mtandao Academy, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform, website, mobile app, and services, including videos, notes, live classes, and quizzes.
By using Mtandao Academy, you agree to this Privacy Policy.
We use your information to create and manage your account; provide courses, videos, notes, and certificates; process payments and issue receipts; track learning progress and improve content; send service updates and support messages; secure the platform and prevent fraud; and meet legal obligations in Tanzania.
Promotional messages by phone or SMS are sent only if you choose the optional marketing consent during registration. You can use the learning services without consenting. You may withdraw consent at any time; essential account, course, and payment messages may still be sent.
We do not sell your personal data. We may share information only with:
Cookies help keep you signed in, remember your preferences, and understand platform use so we can improve the service. You can disable cookies in your browser settings, though some features may not work properly.
We use security measures that include SSL encryption for data transmission, secure servers and firewalls, and limiting access to personal data to authorized staff. No online platform is completely secure. Please keep your password confidential.
We retain personal data while your account is active and for three years after account closure for academic and legal records. You may request account and data deletion at any time, subject to records we must retain by law.
You may request access to your information, correction of inaccurate information, deletion of your account and personal data, unsubscribe from marketing emails, and withdraw marketing consent for promotional calls or SMS. Essential course and account messages will continue. To exercise these rights, email privacy@mtandaoacademy.ac.tz.
Our platform is for users aged 13 and above. Users under 18 must have parental or guardian consent. We do not knowingly collect personal data from children under 13 without consent. Contact us immediately if you believe we have collected such data so we can review and remove it.
Our platform may link to YouTube, Google, and other educational resources. We are not responsible for their privacy practices. Please read the privacy policies of those sites.
Your data may be stored on servers in Tanzania and/or secure cloud servers. By using our platform, you consent to data storage in Tanzania and, where needed to operate the service, secure cloud storage.
We may update this Privacy Policy. Changes will be posted on this page with a new effective date. We will notify you by email or platform announcement about significant changes.
Effective date: 5 October 2026
If you have questions, complaints, or privacy requests, contact:
Mtandao Academy
Email: support@mtandaoacademy.ac.tz / privacy@mtandaoacademy.ac.tz
Phone / WhatsApp: +255 771 314 374
Website: https://www.mtandaoacademy.ac.tz
Location: Dar es Salaam, Tanzania