Mtandao Academy
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Help & Support

Find answers for learning, payments, and teaching. If you still need us, email or call — no extra contact page.

+255 771 314 374 info@mtandaoacademy.ac.tz

Common questions

Yes. Many Mtandao Academy lessons can be downloaded in the Android app so you can keep studying when the internet is weak or unavailable — including in rural areas.

Enrol in the class first, then use Download on the lesson. Your progress syncs when you are back online.

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Paid classes stay in your Mtandao Academy account for as long as the course is offered on the platform. Open My Courses any time to rewatch lessons, retake quizzes, and use study materials.

Free sample lessons stay free. If a teacher updates a class you already bought, those updates are included — there is no extra fee for the same course.

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Register with your name, email, and a password, or log in if you already have an account. You can also continue with Google where it is enabled.

From your profile you can update your details and photo. If you cannot sign in, use Forgot password on the login page. Need help? Email info@mtandaoacademy.ac.tz or call +255 771 314 374.

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Browse Classes, open a course, and enrol. Free classes start immediately. Paid classes are completed with AzamPay, mobile money, or bank transfer.

Watch lessons in order, complete quizzes, and follow your progress from the dashboard. Content is aligned to the Tanzanian NECTA syllabus and is available in English and Kiswahili.

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Try another browser (Chrome or Edge), refresh the page, or open the lesson in the Android app. Check that you are enrolled and that a payment, if required, has completed under Purchase history.

If a download, quiz, or login still fails, write to info@mtandaoacademy.ac.tz or call +255 771 314 374 and tell us the course name and what you see on screen.

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Quick links

Browse courses Find video lessons and start learning. Purchase history Check payments and enrolled courses. Account Update your profile and sign-in details. Email support info@mtandaoacademy.ac.tz

Teaching questions

Log in, then choose Apply to teach. Send your names, mobile number, a short note about the subjects you teach, your CV (PDF or Word), and a profile photo.

Our team reviews applications in Dar es Salaam. If you are approved, you can publish NECTA-aligned classes and study materials. There is no instructor subscription fee.

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Do not upload hate speech, harassment, adult content, pirated books or videos, exam cheating material, or anything that breaks Tanzanian law.

Lessons should stay on the subject: NECTA curriculum, skills, and classroom practice. Report a problem from Help & Support or email info@mtandaoacademy.ac.tz.

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Teach clearly, follow the NECTA syllabus where you claim it, and use readable slides or video. Audio should be easy to hear. Describe the class honestly — level, language (English or Kiswahili), and what a student will be able to do afterwards.

We may ask for edits before a class goes live. Student ratings and reports help us keep the catalogue useful for Tanzanian learners.

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Instructor tools

Content policy Rules for uploading lessons and materials. Apply to teach Share courses and earn from student purchases. Email support Get help with teaching and content review.

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